Customer Service - Inbound Call Center

Panatel International will effectively handle all of your company's customer service needs. We provide comprehensive customer service support 24/7. Through our technological innovation end, we offer a superior level of service without any interruptions.

 

Some of our Customer Care services include:

• Customer Care & Support
• Order-Taking - entering order details into computer
• Appointment Setting / Sales Visits
• Order Processing
• English and Spanish Support

 

Live Answering Service

Panatel can act as your answering service, and you can forward all of your out-of-hour calls, or all of your calls, to our call center, and we will request all the information that you require from the customer, and forward to you as per your preference (eg. email, etc.)

 

Some of our Answering Services include:

• Medical answering service
• Real Estate - we can email or page your realtors
• After Hours Answering Service
• English and Spanish

 

Outbound Telemarketing Campaigns

We can help you generate sales and leads for your company by helping you find the lowest cost lists, and employing innovative outbound call center software to maximize resources which ultimately result in more sales.

 

Some of our outbound telemarketing services include:

• data entry and list scrubbing
• voice broadcasting
• utilization of industry leading predictive dialer software
• lead generation
• campaigns to existing customers

 

Email & Live Chat Support Outsourcing

Panatel is also able to handle your email and live chat support.